Contact Us

Need Help?

Please email NWT Parks if you require assistance changing or cancelling a reservation, processing a booking or if you'd like to know more about the features, seasonal dates, and policies for territorial parks in the NWT. 


You can also follow NWT Parks via:

Technical Support

For technical issues associated with campsite reservations:

Please contact our technical support line at 867-445-8469 or via email at 

Please note: This help line is to help resolve technical issues only. We do not process new bookings in the system for you.


Zero Tolerance Statement

The people at our helpdesk work hard to satisfy the concerns of our customers. Please treat these people with the same respect and consideration that you want to receive. Yelling and abusive language are not acceptable forms of communication, and do not contribute positively to the resolution of concerns. Do unto others as you would have them do unto you. Verbal abuse of helpdesk staff could result in suspension of your use of the online reservation system.

Territorial Park Contact Information

60th Parallel Territorial Park
Telephone: 867-984-3811

Blackstone Territorial Park
No phone service at Park - Contact Deh Cho Regional Office (867) 695-7515

Escarpment Creek Group Camping Area, (Part of Twin Falls Gorge Territorial Park)
No phone service at Park - Contact South Slave Regional Office (867) 875-7569

Fort Providence Territorial Park
Telephone: 867-699-3618

Fort Simpson Territorial Park
Telephone: 867-695-2321

Fred Henne Territorial Park
Telephone: 867-920-2472  Park Operator Email:

Gwich'in Territorial Park
No phone service at Park - Contact Beaufort Delta Regional Staff  (867) 777-7353

Happy Valley Territorial Park
Telephone: 867-777-3652

Hay River Territorial Park
Telephone: 867-874-3772
Hidden Lake Territorial Park
See North Slave Regional Staff Contact – Backcountry Park

Jàk Territorial Park
Telephone: 867-777-3613

Lady Evelyn Falls Territorial Park
Telephone: 867-825-2267

Little Buffalo River Crossing Territorial Park
Telephone: 867-394-4411 (after 5 pm)

Little Buffalo River Falls Territorial Park
Telephone: 867-872-2607

MacKinnon Territorial Park
No Phone Service at Park - Contact Sahtu Regional Office (867) 587-7171 Ext. 1002

Nataiinlaii Territorial Park
No Phone Service at Park - Contact Beaufort Regional Office (867) 777-7353

Prelude Lake Territorial Park
Telephone: 867-445-5432 Park Operator Email:

Queen Elizabeth Territorial Park
Telephone: 867-872-2607

Reid Lake Territorial Park
Telephone: 604-628-5241 Cell:
 867-446-0726  Park Operator Email:

Sambaa Deh Territorial Park
See Deh Cho Regional Staff Contact (867)-695-7515

Twin Falls Territorial Park (Louise Falls Campground)

Phone 867-875-7050
Contact South Slave Regional Office (867) 875-7569

Vadzaih Van Tshik Territorial Park
No phone service at Park - Contact Beaufort Delta Regional Office (867) 777-7353


Government of the Northwest Territories Regional Park Contacts

Fort Simpson (Deh Cho Region)
Telephone: (867) 695-7515

Hay River (South Slave Region)
Telephone: (867) 875-7569

Inuvik (Beaufort Region)
Telephone: (867) 777-7353
E-Mail: j

Norman Wells (Sahtu Region)
Telephone: (867) 587-7165

Yellowknife (North Slave Region)

Telephone:                 (867) 767-9212 (ext. 63246)