Contact Us

Need Help?

Please email NWT Parks if you require assistance changing or cancelling a reservation, processing a booking or if you'd like to know more about the features, seasonal dates, and policies for territorial parks in the NWT. 


You can also follow NWT Parks via:
Instagram:      @NWT_Parks 

Technical Support

For technical issues associated with campsite reservations please contact our support line at: 867-875-8180


Zero Tolerance Statement

The people at our helpdesk work hard to satisfy the concerns of our customers. Please treat these people with the same respect and consideration that you want to receive. Yelling and abusive language are not acceptable forms of communication, and do not contribute positively to the resolution of concerns. Do unto others as you would have them do unto you. Verbal abuse of helpdesk staff could result in suspension of your use of the online reservation system.

Park Management Contacts - Government of the Northwest Territories

Fort Simpson (Deh Cho Region)
Telephone: (867) 695-7515

Hay River (South Slave Region)
Telephone: (867) 875-7569

Inuvik (Beaufort Region)
Telephone: (867) 777-7353

Norman Wells (Sahtu Region)
Telephone: (867) 587-7171

Yellowknife (North Slave Region)

Telephone: (867) 767-9212 (ext. 63246)