FAQ

FAQ

What are the 2018 Open/Close Dates?

  • Campgrounds open mid-May and close mid-September. 

What are NWT Park fees?

When is Check-in/out?

  • Check-in: 2:00 p.m./Check-out: 12:00 p.m.  Check-out is noon, to allow cleaning time prior to next guest.

How to make account/reservation

If you have a username, log-in here. If not, then proceed here.

  1. Go to the Plan Your Trip Section and select dates and park.
  2. Select "show" button.
  3. Select your campsite by clicking the "site number" on the campground map.
  4. Select the "book now" button.
  5. Confirm your dates are in "blue" on calendar, then click "book this campsite".
  6. Review cart. To book more sites, go to "home page" and repeat steps 1-5.
  7. If you have completed all your orders, click on "checkout".
  8. Add "email address" at bottom of page and "validate"
  9. Enter personal information, then click "continue to next step"
  10. Add vehicle info, add another camper, then "continue to next step"
  11. Review order, then enter "payment information"
  12. Booking completed - you will receive an email with your order number.

How to view reservations: 

  • View reservations with link in confirmation email 
  • Log-in and click on "Orders".

Can I cancel reservations?

  • Yes, reservations can be cancelled at any time prior to 3-days before your stay (you will receive a full refund minus a 10% cancellation fee).  
  • Between 1-3 days prior to arrival, cancellations will carry a penalty.  See Refund Policy for more information. 

How to cancel a reservation?

  1. Go to NWT Parks' homepage (NWTParks.ca).
  2. Login to "Book a Campsite" on the homepage.
  3. Select "My Orders" link in the User Menu (top right).
  4. Select "View Reservations" on the order that you wish to cancel.
  5. Select "Cancel Reservation".

How to book a campsite not listed on the Online Reservation System?

There are 4 NWT Park campgrounds not in Online Reservation System. Permits are available at a self-registration kiosk on arrival.  

  1. Little Buffalo River Falls Territorial Park

  2. Nitainlaii Territorial Park

  3. Gwich'in Territorial Park - Vadzaih Van Tshik Campground

  4. Gwich'in Territorial Park - Gwich'in Territorial Park Campground.

Can I book the same day I want to arrive?

  • A park may require booking online one or two days in advance. (Note this may change at any time.).

How many days can I book?

Five NWT Parks cannot permit stays longer than 14-days (within a 30-day period).  This 14-day rule applies between June 15 - August 15.

  1. Fred Henne Territorial Park

  2. Fort Providence Territorial Park

  3. Hay River Territorial Park

  4. Queen Elizabeth Territorial Park

  5. Twin Falls Gorge Territorial Park

The 14-day rule is subject to change without notification. When booking at an above-noted NWT Park, the system will notify you if a reservation exceeds the limit.  You will have to change your order to less days or book at a different park.

Can I be refunded online if I paid at the gate, or vice-versa?

  • No, only reservations made online are refundable to the credit card used.  Campers cannot cancel partial stays with online system if paid for stay at gate.

Will the system issue the permit for me?

  • Campers will be issued a camping permit upon check-in. Bring your order number to check-in.

Can I add extra days to my order after payment?

  • No, days cannot be added to a paid order.  Create a new order by booking another stay at the same campsite (if campsite is available).

Can I do partial payments of my reservation?

  • Each online reservation must be paid in full at time of purchase.

Can I make multiple reservations?

  • Yes, multiple stays can be booked by adding each to your cart: each campsite has its own date of arrival and departure. You can also book campsites for different parks in the same order.

Can I change campsites if I already have a permit?

  • Yes. If you are already in the campsite just go to the gate and ask the park operator to change your reservation and permit to another available site. There are no fees for changing campsites of the same price.

Can I book a kitchen shelter online?

  • Not online at this time.  Please contact park staff to book a kitchen shelter.  Contact information can be found here.

How many people, tents or vehicles per campsite?

  • One recreational vehicle (RV) or camper is permitted per campsite.
  • Multiple tents are permitted within campsite boundaries. 
  • Maximum # of people may not exceed 6 persons (without Parks Officer permission). Speak with gatehouse attendant upon arrival for assistance.

What do I need to know about my stay and what's permitted?

Where are RV Water-fill/Pumpout locations?

  • Water is trucked into parks for visitor use.  Drinking water is available in all parks, but not all parks have RV water filling stations.  Please use water wisely.  See the listing of NWT RV Water-fill and Pumpout

Which Parks are located in each Region?

Beaufort Delta Region

  • Gwich’in Territorial Park
    • Gwich’in Campground
    • Ehjuu Njik Day Use Area
    • Nihak Day Use Area
    • Vadzaih Van Campground
    • Tithegeh Chii Vitaii Day Use Area (Lookout)
  • Happy Valley Territorial Park
  • Jak Territorial Park
Dehcho Region
  • Blackstone Territorial Park
  • Fort Simpson Territorial Park
  • Sambaa Deh Territorial Park
North Slave Region
  • Cameron River Crossing Day Use Area
  • Chan Lake Day Use Area
  • Fred Henne Territorial Park
  • Hidden Lake Backcountry Campground
  • Madeline Lake Day Use Area
  • North Arm Day Use Area
  • Pontoon Lake Day Use Area
  • Powder Point Day Use Area
  • Prelude Lake Territorial Park
  • Prosperous Lake Day Use Area
  • Reid Lake Territorial Campground
  • Yellowknife River Day Use Area
South Slave Region
  • Dory Point Day Use Area
  • Fort Providence Territorial Park
  • Fort Smith Mission Day Use Area
  • Hay River Territorial Park
  • Kakisa River Day Use Area
  • Lady Evelyn Territorial Park
  • Little Buffalo River Crossing Territorial Park
  • Little Buffalo River Falls Territorial Park
  • McNallie Creek Day Use Area
  • Queen Elizabeth Territorial Park
  • Twin Fall Gorge Territorial Park
    • Louise Falls Campground
    • Alexandra Falls Day Use Area
    • Escarpment Creek Group Campground